Customer Satisfaction Survey

Date:
How did you take notice of the service ?
Other ? Wich ?
 
1. Did the service take care of your children in a warm and cordial manner ?
2. Did you feel understood and respected by the employees who took care of your children ?
3. Are you satisfied with the service’s opening hours ?
4. Was the duration of the garde sufficient and equivalent to your needs ?
5. Are/Were you generally satisfied with the assistance provided by the service ?
6. How do you evaluate the facility to gain access to the service ?
7. How do you evaluate the employees competences ?
8. How do you evaluate the employees availability ?
 
9. Did you have to renounce a garde for financial reasons ?
 
10. Would you recommend the service to friends and family ?
Do you have any recommendations and/or suggestions for improvement ?

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